Try and stand out from the crowd. Look for the edge that will give you the advantage over your rivals. Even if your product or service looks the same as your competitors make sure you look out for that unique quality that will take you to the top.
Be creative in your business and set yourself apart in the market place.
Whatever the circumstances you should see the glass half full and not half empty. A positive attitude will always have an impact on your customers and your business colleagues and associates.
Let your enthusiasm be infectious and create a positive business result.
People buy from people. They will use your service or purchase your product because they like you. Whilst people always need to consider the price and product or service quality a smiling face and a pleasant manner can clinch the deal!
A smile costs nothing but is a great business investment!
Always say Thank You
Tell your customers how much you appreciate them and always thank them. If you have the time why not write a thank you note. Your customers will never forget this and will probably come back again!
It’s a simple thing to do but extremely effective in building good customer relations.
Be Prompt & Reliable
Time is a precious commodity to your customers. If delivery of your product is expected Friday for example turn up on Thursday afternoon! Make sure your service is delivered promptly and as specified – “it does exactly what it says on the tin”.
Always return calls and emails making sure your customers feel valued by your company.